Survey

   
   
Researching member satisfaction is the most important way we measure how we are doing and how we can do better. We understand that we must consistently provide you with a value return on your membership investment.

At SHCNNE we are always looking for ways to improve our services, training programs, and bring more value added benefits and resources to members. So we need your help, we need you to tell us what you need from the Council and have developed this survey which we would like to ask you to complete.



Contact Info  

          First Name      Last Name
          Company   
          Address     
          City              State      Zip
          Phone             Fax 
          Email         


Customer Satisfaction

How satisfied are you with your SHCNNE membership?
                
Extremely      Very      Somewhat      Not Really      Unsure
Comments
 

How satisfied are you with Staff customer service and knowledge?
                 Extremely      Very      Somewhat      Not Really      Unsure
Comments
 

How likely are you to renew your SHCNNE membership?
                 Extremely      Very      Somewhat      Not Really      Unsure
Comments
 

How likely are you to recommend our organization to others?
                 Extremely      Very      Somewhat      Not Really      Unsure
Comments


In what ways can we increase the value of your membership?

Comments


Training Programs

Which safety programs would you or others from your company most likely attend?
(Please check all that apply)    2-Hour     Half Day     Full Day      Multi-Day
                                                  
Types of programs

Aside from SHCNNE, what other resources does your company use for safety training?
 

Do you or your company currently look for or use or have interest in any of the following?
(Please check all that apply)  CEU Programs  Onsite Training  Online    CD-Rom
Comments   

Have you ever attended a SHCNNE Annual Conference?
Do you plan on attending Conference in 2007?                   


Member Benefits

SHCNNE newsletter (Councilor)Extremely  Very   Somewhat  Not Really  Unsure
SHCNNE Video Library            Extremely  Very   Somewhat   Not Really Unsure
SHCNNE Coupon Book           Extremely  Very   Somewhat   Not Really Unsure
Discounted Program Rates         Extremely  Very   Somewhat   Not Really  Unsure
NSC Membership Advantage     Extremely  Very   Somewhat   Not Really Unsure
NSC Online Library                   Extremely  Very   Somewhat   Not Really Unsure
NSC Product Discounts             Extremely  Very   Somewhat   Not Really Unsure
NSC Periodicals                        Extremely  Very   Somewhat   Not Really  Unsure

Would you be interested in us doing a presentation at your facility about the council and covering the various programs, benefits and resources we provide?      

Do you have any suggestions or comments on the benefits we provide members?
Comments

Do you have any final overall suggestions or comments?
Comments


 

THANK YOU VERY MUCH

 

 

   
 
 
Safety &  Health Council of Northern New England
163 Manchester Street, Suite D  *  Concord, NH 03301
800-834-6472  *  Fax: 603-224-0998

Maine Office: 160 Larrabee Road, A-3  *  Westbrook, Maine 04092
800-369-0040  *  Fax: 207-854-8455

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